Care Integration: The Missing Reform!

World Health Organization. Global Strategy on people centred and integrated care services. Copenhagen: WHO Regional Office for Europe; 2015.

Berchet C. Emergency Care Services: Trends, Drivers and Interventions to Manage the Demand, OECDHealth Working Papers, No. 83. Paris: OECD Publishing; 2015.

Bodenheimer T, Wagner EH, Grumbach K. Improving primary care for patients with chronic illness: the chronic care model. JAMA. 2002; 288:1775-9.

Campos L. Porquê o I Forum Nacional sobre o doente crónico? Gestão Hosp. 2006: 28-33

Oliver A. The veterans health administration: an american success story? Milbank Q. 2007;85:5-35.

Feachem RGA, Sekhri NK, White KL. Getting more for their dollar: a comparison of the NHS with California’s Kaiser Permanente. BMJ. 2002; 324:135-43.

Gravelle H, Duscheiko M, Sheaff R, Sargent P, Boaden R, Pickard S, et al. Impact of case management (Evercare) on frail elderly patients: controlled before and after analysis of quantitative outcome data. BMJ. 2007; 334:31.